Station Award

Ealing Civic Society

We’re honoured to receive an Ealing Civic Society award, alongside Network Rail, for the design and build of three Elizabeth line stations on the west: West Ealing, Ealing Broadway and Acton Main Line.

Works at these stations were delivered by Network Rail, in partnership with MTREL, to provide Elizabeth line customers with new modern bright stations that are fully accessible from street to platform, with accessible toilet facilities, waiting rooms and platform canopies.

Pictured receiving the award is MTREL’s Christopher Machado (2nd from right).

Learn about our station redevelopments

2024

National Rail Awards

Outstanding Personal Contribution: Suresh Gorasia
Shortlisted

National Rail Awards

Operator of the Year
Shortlisted

Spotlight Awards

Operator of the Year
Winner

Spotlight Awards

Training Excellence
Highly Commended

Spotlight Awards

Young Rail Professional – Scott McCloud
Shortlisted

Spotlight Awards

Delivering for the Customer
Shortlisted

Spotlight Awards

Best Use of Technology
Shortlisted

Rail Business Awards

Education & Training Excellence Award
Winner

Rail Business Awards

Rail Business of the Year
Winner

Rail Business Awards

Rail Team of the Year – Customer Experience
Winner

Rail Business Awards

Train Operator of the Year
Winner

2023

UK Customer Experience Awards

Best Business Change and Transformation
Silver

National Transport Awards

Rail Operator of the Year
Winner

Gold Award

TIDE Awards
Winner

National Rail Awards

Passenger Operator of the Year
Winner

Spotlight Awards

Corporate Social Responsibility
Winner

Rail Business Awards

Infrastructure Project and Station Excellence: Surface station improvements programme
Winner

Rail Business Awards

Judges Award
Winner

Golden Whistle Awards

Special award – Elizabeth line
Winner

Personnel Today Awards

HR Impact
Shortlisted

Personnel Today Awards

Health & Wellbeing Award – Smaller Employers & HR Impact Award
Shorlisted

Spotlight Awards

Best Use of Technology
Shortlisted

Spotlight Awards

Acting as One Team
Shortlisted

Railway Innovation Awards

Innovation award
Shortlisted

PFM Awards

Partners in Cleaning
Shortlisted

Rail Business Awards

Train Operator of the Year
High commended

Rail Business Awards

Rail Team of the Year: Train Service Delivery Team
High commended

Rail Business Awards

Customer Service Excellence
Highly commended

2022

National Rail Awards

Large station of the year – Paddington
Highly Commended

National Rail Awards

Medium station of the year – Abbey Wood
Highly Commended

Golden Spanners

Class 345s in the Second Generation new EMU category
Silver award

Golden Spanners

Class 315s in the Ex BR EMU category
Bronze Award

Rail Staff Awards

Richard Baker (Samaritans’ Lifesaver Award)
Highly Commended

Rail Staff Awards

Charlene Peirson (Customer Service Award)
Highly Commended

National Apprenticeships Awards

London Regional Winner
Winner

Customer Experience Awards 2022

Customers at the heart of everything
Highly Commended