Station Award

Ealing Civic Society

We’re honoured to receive an Ealing Civic Society award, alongside Network Rail, for the design and build of three Elizabeth line stations on the west: West Ealing, Ealing Broadway and Acton Main Line.

Works at these stations were delivered by Network Rail, in partnership with MTREL, to provide Elizabeth line customers with new modern bright stations that are fully accessible from street to platform, with accessible toilet facilities, waiting rooms and platform canopies.

Pictured receiving the award is MTREL’s Christopher Machado (2nd from right).

Learn about our station redevelopments

2025

Rail Business Awards

Performance and Planning – Rail Team of the Year
Shortlisted

Rail Business Awards

Andy Bottom – Richard Hope Award
Shortlisted

Rail Business Awards

Scott McCloud – Young Professional
Shortlisted

Rail Business Awards

Operator of the Year
Shortlisted

Community Rail Awards

Best Community Engagement Project
Shortlisted

Community Rail Awards

Rachel Grimwood – Outstanding Volunteer Contribution
Shortlisted

2024

MTR Grand Awards

Work Improvement Team (WIT) – Outstanding Project Award
Winner

Rail Staff Awards

Stratford Station Team – Station Staff or Team Award
Shortlisted

Rail Staff Awards

Andy Bottom – Lifetime Achievement Award
Shortlisted

National Transport Awards

Richard Baker – Community Champion
Winner

National Transport Awards

Rail Operator of the Year
Winner

National Rail Awards

Suresh Gorasia – Outstanding Personal Contribution
Highly Commended

National Rail Awards

Suresh Gorasia – Outstanding Personal Contribution
Shortlisted

National Rail Awards

Operator of the Year
Shortlisted

Spotlight Awards

Operator of the Year
Winner

Spotlight Awards

Training Excellence
Highly Commended

Spotlight Awards

Young Rail Professional – Scott McCloud
Shortlisted

Spotlight Awards

Delivering for the Customer
Shortlisted

Spotlight Awards

Best Use of Technology
Shortlisted

Rail Business Awards

Education & Training Excellence Award
Winner

Rail Business Awards

Rail Business of the Year
Winner

Rail Business Awards

Rail Team of the Year – Customer Experience
Winner

Rail Business Awards

Train Operator of the Year
Winner

2023

UK Customer Experience Awards

Best Business Change and Transformation
Silver

National Transport Awards

Rail Operator of the Year
Winner

Gold Award

TIDE Awards
Winner

National Rail Awards

Passenger Operator of the Year
Winner

Spotlight Awards

Corporate Social Responsibility
Winner

Rail Business Awards

Infrastructure Project and Station Excellence: Surface station improvements programme
Winner

Rail Business Awards

Judges Award
Winner

Golden Whistle Awards

Special award – Elizabeth line
Winner

Personnel Today Awards

HR Impact
Shortlisted

Personnel Today Awards

Health & Wellbeing Award – Smaller Employers & HR Impact Award
Shorlisted

Spotlight Awards

Best Use of Technology
Shortlisted

Spotlight Awards

Acting as One Team
Shortlisted

Railway Innovation Awards

Innovation award
Shortlisted

PFM Awards

Partners in Cleaning
Shortlisted

Rail Business Awards

Train Operator of the Year
High commended

Rail Business Awards

Rail Team of the Year: Train Service Delivery Team
High commended

Rail Business Awards

Customer Service Excellence
Highly commended