Working at MTREL
Our culture brings to life our purpose and values through the way we behave and in how we are recognised and rewarded for our actions
Our team is dedicated to providing high-quality, excellent service each and every day.
Our workplace reflects a collaborative and inclusive environment that welcomes innovative approaches and embraces difference. We are committed to the development of our people, to challenging industry norms and to celebrating our success.
We welcome others to join our team who are as excited as we are to play an essential role operating this transformative world-class railway for London and the communities we serve.
Our purpose is the compass that inspires everything that we do.
Together, we transform rail journeys in London, proud of our unique contribution to keeping our city moving.
We take pride in delivering outstanding performance and best-in-class interactions with customers and colleagues.
We’re open, inclusive, and collaborative with each other and customers, drawing on people’s unique perspectives to build trust.
We challenge the status quo and set new benchmarks by creating an environment where innovation thrives and potential is realised.
We take responsibility for the changes we seek, taking the initiative, anticipating needs and exploring new possibilities.
We are proud to have delivered London’s most accessible railway. Our dedicated team truly represent London, and the surrounding areas, and we are always looking for new opportunities to break down barriers, building an ever more inclusive workplace for talented people to fulfil their potential.
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Rewards & Benefits
MTR Elizabeth line provides an excellent range of benefits and rewards including a variety of employee wellness options.
Focus on Wellbeing
MTR Elizabeth line is committed to promoting a culture of wellbeing. We have a dedicated online Wellbeing Centre that focuses on four key areas: move, munch, money and mind. It contains a range of tools and practical advice from health to financial planning, supporting you to prioritise your personal wellbeing and to live a healthier and happier life.
We run a programme of wellbeing events and seminars throughout the year and also offer a range of additional services to support you including flu vaccination and eye care vouchers.
You will also have access to MTR Support, our Employee Assistance Programme (EAP), providing you with free access to expert, confidential support and advice on issues affecting your professional or personal life including debt and financial management, legal and tax advice, and family care. The service is available 24 hours a day, 365 days a year.
Our Social Committee plans a calendar of events throughout the year ranging from sporting events to pub quizzes. These are a great way to meet colleagues and strengthen working relationships outside of the office. We also have an Events team which is responsible for organising two parties each year to recognise the excellent work of colleagues across the organisation. The team is also responsible for organising our highly anticipated Celebrating You Annual Awards, which recognises outstanding work every year, as well as those colleagues who are celebrating long service in the rail industry.
You’ll receive an Oyster card for yourself and a nominee living at the same address providing free travel on all TfL services across the entire network. You can also take advantage of reduced ticket fares with other Train Operating Companies for both yourself and your family.
Cycle to Work
MTR Elizabeth line is committed to improving our environment. To promote healthier journeys to work and to reduce environmental pollution, we offer a Cycle to Work scheme. Whether you need a new bike, accessories or both, the scheme will save you 32-42% off the total price, while also allowing you to spread the cost over 12 months.
MTR Elizabeth line currently participates in the Railways Pension Scheme, designed to help you plan for your future. All employees are auto-enrolled into a defined contributions scheme. After two years of enrolment, you will have the opportunity to pay into a defined benefits/final salary pension scheme.
We pride ourselves in recognising outstanding achievements from individuals and teams from across our organisation throughout the year. This includes long service awards, our annual Celebrating You Awards ceremony, as well as smaller departmental events that celebrate success and hard work.